I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Ottoman with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them!
I love this Ottoman! The Mercer41 Havana Leather Tufted Pouf is nice. This seems much more expensive than it is. I have this as a gift for my girlfriend and she absolutely loves it and I am very happy to see her happy. highly recommended!
Ordered new Ottoman. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Ottoman originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
I really enjoy using this Mercer41 Havana Leather Tufted Pouf. I have this Ottoman in another color, and I asked for it now for my friend. It was a great purchase from the moment I saw it! I ordered online and I'm very happy with it!